NEED SUPPORT?
If you need help with any of my products, you’re in the right place. My goal is 100% satisfaction every time.
I pride myself on giving YOU the highest level of customer service possible and so does my team. I do please ask though, that before submitting a support ticket, please review the following answers to frequently asked questions below.
The answer you need will more than likely be there and it will help us tremendously to not get to bogged down with unnecessary support tickets. We will be adding new answers to frequently asked questions all the time as we feel it is needed. I put my heart and soul into these products for you to get the maximum results.
I care about you as my customer. If there is anything you think myself or my team can do better, please don’t hesitate to let us know.
STILL GOT QUESTIONS? WE GOT YOU!
Frequently Asked Questions
WHAT ARE YOUR SUPPORT HOURS?
Our support desk is being constantly monitored Monday thru Friday from about 8 am to 5 pm Eastern time. We do monitor incoming support tickets on the weekend however the response time will be varied. It is possible you may not have an answer until the following Monday.
I DIDN'T RECEIVE MY PURCHASE INVOICE OR ACCESS DETAILS?
Search your inbox for the following email address: support@markharbert.com. Also, check your spam folder as sometimes messages can get stuck in there, If the message is not in your inbox or spam folder please send in a support ticket and we will get you taken care of quickly.
DO YOU HAVE AN AFFILIATE PROGRAM?
Yes absolutely! I would love to put commissions in your pocket for referring people to my products. Commissions on my products pay 30% to 50% commissions when you refer people. Contact us at support for more details.
DO YOU DO PERSONAL COACHING?
Yes absolutely! Coaching is one of my passions. I love to dig in and help people succeed. If you are driven, and action-oriented I would love to work with you. Simply head on over to MarkHarbert.com/Coaching for all the details and to complete an application.
WHAT IF I HAVE A BILLING ISSUE?
If you have a billing issue or subscription issue simply email support@markharbert.com and we will get you taken care of quickly.
Still Having Problems? Contact My Customer Support Desk
Simply submit a support ticket by sending an email to support@markharbert.com and we will get you taken care of quick.
PLEASE NOTE: It can take up to 24 - 48 hours for my team to respond to any support tickets you submit depending on our ticket volume. Almost always we will respond quicker, but just in case please understand if we don't get back to you right away it's not that we are not trying.
Psalms 34:8 O taste and see that the LORD is good: blessed is the man that trusteth in him.
